An Effective Partner For Health Plans
Quest has a history of effective partnering with health plans, both HMO and PPO plans, to provide the most qualitative and cost effective treatment to your members. Employer groups are becoming increasingly concerned about the access their employees and their family members have when a behavioral health need arises. Both members and providers have voted Quest as the "friendlier" managed care company. We get the results you need without being adverserial to providers or shortchanging members of their benefits.
Some of the advantages to contracting with Quest as your vendor to administer your behavioral health benefits:
- We are experienced in managing services for HMOs, PPOs and self-funded employers.
- We maintain a local focus that enables us to be attentive and provide quick responses and flexible problem-solving to our health plan partners.
- We have transitioned clients successfully without a grievance or complaint.
- We negotiate fee schedules and provider contracts at the best possible rates.
- Our information system is tailored specifically for behavioral health care management, including improved coding and tracking of clinical data.
- In addition to a full range of services - utilization review, care management, processing and adjudicating claims, medical loss reporting and monthly utilization reports - we provide your employer groups with psychiatric disability consultation for difficult cases.
- We coordinate members' behavioral health services with their medical services.
- We can customize our services based on the needs of your members.
- We integrate and coordinate employee assistance programs with the mental health and substance abuse benefits your customers already offer to their employees.
- We provide wellness links to our members and we are available 24/7 to answer their questions.
For more information, call us at 800.364.6352.
